highlisted

Customer Support Associate

Workers Town·Bhopal

Pay not statedJunior levelFull-time

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About the role

As a Customer Support Associate, you will play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues effectively. Your primary responsibilities will include responding to customer queries through various channels, such as phone, email, and chat, ensuring timely and accurate information delivery.

What you'll do

  • Assist customers via phone/email
  • Play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues effectively
  • Also collaborate with other departments to escalate complex issues and provide feedback for service improvement

What you need

  • Customer service
  • CRM
  • Communication
  • Diploma

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