Customer Support Associate

About the role

As a Customer Support Associate, you will serve as the initial point of contact for our clients, addressing customer inquiries and resolving issues effectively. Your role is essential in maintaining high levels of customer satisfaction and building positive relationships. This position is ideal for individuals who are enthusiastic, possess strong communication skills, and are eager to learn in a fast-paced environment.

What you'll do

• Handle inbound customer inquiries and provide accurate information
• Resolve customer issues in a timely and effective manner
• Maintain customer records and update information as needed
• Work collaboratively with team members to improve processes

What you need

• Open to freshers
• Customer service
• CRM
• Sales
• Communication
• Diploma