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Customer Support - CMS-BRANCH BANKING-CMS

Kotak Mahindra Bank·Mumbai

Pay not stated1–2 yrsFull-time
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About the role

Understand customer requirements & train the customers on usage of Cash Management Platform/Product & Digital Banking Products Interaction with New/existing customers (either in person / Online meeting) to understand their requirement related to system integration, products & processes Support Bank customers for modification/service related queries

What you'll do

  • Strong communication (Oral and Written) & Networking
  • Support Bank customers for modification/service related queries
  • Ensuring all customer requests/queries are attended and resolved within the TAT

What you need

  • 1–2 yrs of experience
  • Customer service
  • MIS reporting
  • Treasury
  • MBA or MCA or B.Tech or B.E.

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