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Customer Support Executibve

Jindal Biotech·Indore

Pay not statedJunior levelFull-time

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About the role

106, Satguru Parinay, AB Rd, Scheme 54 PU4, Indore, Madhya Pradesh 452010, Indore, Madhya Pradesh, India

What you'll do

  • Manage large number of incoming & outgoing calls
  • Identify and assess the customer needs to achieve customer satisfaction
  • Take orders from the customer over the calls
  • Communicate and coordinate with other colleagues as and when necessary
  • Acknowledge and resolve customer complaints within time limits, take follow ups

What you need

  • Customer service
  • CRM
  • Communication
  • Diploma

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