highlisted
Sign in

Customer Support Executive

Binary Web Solutions·Mumbai

Pay not stated1–3 yrsFull-time
Apply on Binary Web Solutions' siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Customer Support Executive at Binary Web Solutions. Handle customer queries and complaints via phone, email, and chat in a prompt and professional manner.

What you'll do

  • Handle customer queries and complaints via phone, email, and chat in a prompt and professional manner
  • Maintain a high level of customer satisfaction through effective communication and problem-solving
  • Escalate unresolved issues to the concerned departments and follow up until resolution
  • Maintain records of customer interactions using CRM tools or internal systems
  • Adhere to internal processes, call handling standards, and service-level expectations

What you need

  • 1–3 years in customer support & success
  • Customer service
  • CRM
  • MS Office
  • Communication
  • Any graduate

Similar jobs

Manager | CSAD-PM/BA | Pune | Customer Strategy & Design

Deloitte India·Mumbai

Can I apply
Open to any education · 8–12 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Deloitte India's site (SuccessFactors): account needed, ~10–15 min
Early: posted 3 h ago on their own site

Customer Contact Comms Associate - Voice

Accenture·Mumbai

Can I apply
Open to any education · 1–3 yrs
Pay
Pay not stated · Rotational shift
Source
From the company's careers page · today
How to apply
On Accenture's site (Workday): account needed, ~10–15 min
Early: posted 12 h ago on their own site