Customer support Executive Real Estate group(Moshi)

About the role

We are seeking a dedicated and customer-focused Customer Support Executive to join our Real Estate Group. The role involves handling customer queries, managing property-related documentation, ensuring smooth communication between clients and internal teams, and providing an excellent customer service experience throughout the sales and post-sales process.

What you'll do

• Customer Interaction & Query Resolution
• Act as the first point of contact for all customer inquiries (calls, emails, walk-ins)
• Provide accurate and timely information regarding projects, pricing, documentation, and possession
• Address complaints and ensure quick resolution while maintaining a positive customer experience
• Sales & Post-Sales Support

What you need

• 1–4 yrs of experience
• Customer service
• Sales
• Customer handling
• CRM
• Loan processing
• MIS reporting
• Any graduate