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Customer Support Executive - Voice Process (Australia Region)

Phykon·Thiruvananthapuram

Pay not stated1–3 yrsFull-time
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About the role

Customer Support Executive - Voice Process (Australia Region) at Phykon. Manage a team of customer support representatives.

What you'll do

  • Manage a team of customer support representatives
  • Oversee the entire customer service process
  • Resolve customer complaints and issues promptly
  • Develop and implement customer service policies and procedures
  • Plan and facilitate training sessions to standardize service delivery

What you need

  • 1–3 yrs of experience
  • Customer service
  • Voice process
  • CRM
  • Communication
  • Any graduate

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