Customer Support Executive

About the role

As a Customer Support Executive, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues efficiently. Your responsibilities will include managing phone calls, responding to emails, and providing essential product information to customers. This position is ideal for individuals who possess strong problem-solving skills and a passion for assisting others.

What you'll do

• Manage customer inquiries and provide solutions
• Handle customer complaints with professionalism
• Document interactions and follow up on unresolved issues
• Maintain a high level of customer satisfaction

What you need

• 1–3 yrs of experience
• Customer service
• CRM
• Problem solving
• Diploma