Customer Support Representative (Gurgaon)

About the role

9th Floor, SAS Tower, Gurgaon, Haryana, India

What you'll do

• Manage large number of incoming and outgoing calls
• Identify and assess the customer needs to achieve customer satisfaction
• Take orders from the customer over the calls
• Communicate and coordinate with other colleagues as and when necessary
• Acknowledge and resolve customer complaints within time limits, take follow ups

What you need

• Customer service
• CRM
• Communication
• SAS
• Diploma

Good to have

• Microbiology