- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 5 days ago
- How to apply
- On Tata Capital's site: account needed, ~10–15 min
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About the role
As a Customer Support Specialist, you will be the first point of contact for customers, addressing their inquiries and providing effective solutions. You will manage customer interactions through various channels, including phone, email, and chat, ensuring a seamless and positive experience for each customer.
What you'll do
- Handle customer inquiries via various communication channels
- Provide accurate information and solutions to customer problems
- Document customer interactions in the database
- Collaborate with team members to improve service quality
What you need
- 1–3 yrs of experience
- Customer service
- CRM
- Sales
- Communication
- Any graduate
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