Customer Support Specialist

About the role

As a Customer Support Specialist, you will play a vital role in assisting customers with their inquiries and providing effective solutions. Your duties will involve responding to emails and chat queries, guiding customers through various processes, and ensuring overall client satisfaction. This position is ideal for recent graduates or individuals eager to begin a career in customer service.

What you'll do

• Respond to customer inquiries via email and chat
• Provide solutions to customer problems
• Maintain accurate records of customer interactions
• Assist in improving customer service processes

What you need

• Open to freshers
• Customer service
• Problem solving
• Diploma