CX Engineer

About the role

CX Engineer at Ketch. An innovative engineer with extensive expertise in debugging, optimizing, and problem-solving various software functionalities.

What you'll do

• An innovative engineer with extensive expertise in debugging, optimizing, and problem-solving various software functionalities
• You should enjoy troubleshooting and finding solutions to make customers happy
• What will your day-to-day look like
• Facilitate the complete end-to-end customer experience
• Oversee and run the resolution of critical technical issues, ensuring prompt and complete problem-solving to technical challenges and business issues

What you need

• LLMs
• Test cases
• REST APIs
• HTML
• CSS
• Vue.js
• Any graduate

Good to have

• SQL
• PostgreSQL
• MongoDB
• AWS
• GCP
• React Native

What you get

• ₹24 L–₹36 L a year