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CX - Strategy and Business Ops. OPEX

HPE·Bengaluru

Pay not stated2–4 yrsFull-time
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About the role

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

What you'll do

  • Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement)
  • Maintain accurate order tracking files
  • Coordinate with the global & theatre contracts team as required (while dealing with order issues/service delivery/logistics)
  • Support global & theatre contracts team whenever required
  • Recommend and implement procedures to improve process practices, techniques & efficiency

What you need

  • 2–4 yrs of experience
  • MS Office
  • SAP
  • Salesforce
  • Communication
  • Any graduate

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