Cyber - Digital Trust & Online Protection - Trust & Safety - L45

About the role

We combine data, AI, emerging technology, and industry insight to help clients navigate complexity and create value. We advise, implement, and operate solutions across privacy and data protection, online protection, risk and controls, and technology enablement to address evolving regulations and consumer expectations.

What you'll do

• Support trust and safety program design and transformation across policy, enforcement, escalation, appeals, automation, testing, and remediation
• Translate online-safety regulations into content and conduct policies, enforcement standards, risk taxonomies, controls, and internal procedures
• Assess moderation and enforcement workflows, including user reporting, detection, human review, escalation, appeals, transparency reporting, and safety analytics
• Conduct risk and harms assessments for systemic risk, safety of minors, abuse, fraud, misinformation, and AI-related harms
• Evaluate enforcement effectiveness and moderation operations; support regulator engagement, incident readiness, AI safety testing, youth safety, and client workstreams

What you need

• 4–7 yrs of experience
• Reporting
• Data analysis
• Telecom
• Test automation
• MBA or Chartered Accountant

Good to have

• SQL