Data Analyst

About the role

Turn service delivery, grievance and programme data from multiple departments into insight for leadership. The analyst builds monitoring dashboards, tracks service KPIs and supports evidence-based decisions on citizen services.

What you'll do

• Collect, clean, validate and integrate data from departmental applications, APIs, RajDhara/State Data Centre sources, and flat files
• Design and maintain dashboards and MIS reports on service delivery timelines, pendency, grievance redressal, SLA compliance and department performance
• Define KPIs and performance indices, and run trend, root-cause, geospatial and comparative district/department analyses
• Identify bottlenecks, anomalies and service gaps, and present actionable recommendations to senior officials
• Prepare periodic briefing notes, presentations and ad-hoc analyses for review meetings

What you need

• 3–10 yrs of experience
• Dashboarding
• SQL
• Power BI
• Statistics
• MIS reporting
• Data modelling
• MBA or MCA or B.Tech or B.E. or M.Sc

Good to have

• NLP
• Spark
• Airflow
• ETL
• Python
• R