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Data Architect

Accenture·Chennai

Pay not stated18–30 yrsFull-time
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About the role

Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. We are looking for a seasoned Senior Manager – CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite.

What you'll do

  • Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries
  • Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities
  • Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI
  • Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms
  • Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions

What you need

  • 18–30 yrs of experience
  • LLMs
  • GCP
  • Machine learning
  • NLP
  • Prompt engineering
  • Any graduate

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