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Data Lead - Customer Relationship Platform (Salesforce) Operations

Novartis·Hyderabad

Pay not statedSenior levelFull-time

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About the role

We are seeking a Customer Relationship Data & Integration Specialist to support a global CRM transformation program transitioning from Veeva CRM to Salesforce Life Sciences Cloud. This role will act as a critical bridge between country business teams, data owners, and technical teams, ensuring high-quality data migration, accurate integration mapping, and seamless transition into the new CRM ecosystem.

What you'll do

  • Provide country-specific data inputs and context to support CRM data migration, including identification and documentation of local data sources, ownership
  • Ensure alignment between global and local data models by supporting data mapping, transformation logic, and validation of migration rules
  • Data Quality & Validation
  • Validate business data requirements and ensure country data readiness for migration by identifying data quality issues, inconsistencies, and gaps across source systems
  • Collaborate with data teams to drive data cleansing, enrichment, and standardization, and establish country-level checks to ensure completeness, accuracy, and compliance

What you need

  • Salesforce
  • CRM
  • ETL
  • Reconciliation
  • Any graduate

Good to have

  • Digital marketing

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