Data Readiness Ops Specialist

About the role

The Customer Data Readiness Specialist is a hands-on operational role focused on preparing fragmented, eCommerce and consolidated customer data for reliable business use. The role’s primary accountability is to prepare and improve customer data so it can be reliably integrated, consolidated and used across business, analytical and AI-enabled capabilities.

What you'll do

• Prepare and maintain fragmented, eCommerce and consolidated customer data, ensuring it is complete, accurate, consistent and usable
• Profile customer data to identify structural, completeness, consistency and quality issues, and translate findings into clear remediation requirements
• Map and harmonize customer attributes, definitions, identifiers, hierarchies and classifications
• Perform and support customer matching, deduplication and consolidation activities that contribute to trusted and consolidated customer records while respecting…
• Apply and monitor customer data quality rules, investigate root causes and coordinate sustainable remediation with source owners and relevant teams

What you need

• 5–8 yrs of experience
• SQL
• Excel
• Documentation
• CRM
• Process improvement
• Data analysis
• BBA