Dealer Lead

About the role

Provide continuous feedback to Head Office (HO) on customer and business-related processes and dealership standards; assess the adequacy and effectiveness of the Process for Result. Coach the dealership team to seamlessly implement processes and carry out PDCA cycles to achieve sustained business results.

What you'll do

• Process Assessment: Provide continuous feedback to Head Office (HO) on customer and business-related processes and dealership standards
• Audit Culture: Execute rigorous self-audit processes at the dealership level and cultivate a proactive self-audit culture
• Review Cadence Support: Support DOEs (Dealer Operation Excellence leads) in executing review cadence events, such as dealer cluster forums for cross-learning
• Enable horizontal deployment of best practices across clusters

What you need

• Sales
• TPM
• Any graduate