Delivery Advisor

About the role

The role requires working from the designated ODCs in Noida, Bangalore, or Hyderabad and adhering to the assigned 24x7 shift roster. We are seeking an experienced Applications L2/L3 Support & Maintenance Engineer with strong expertise in Informatica Master Data Management (MDM) to provide production support, maintenance, troubleshooting, performance optimization, and small enhancements for enterprise master data platforms.

What you'll do

• Provide L2/L3 support for Informatica MDM applications in production and non-production environments
• Monitor application health, data processing jobs, workflows, and interfaces
• Investigate and resolve incidents, service requests, and production issues within SLA commitments
• Perform root cause analysis (RCA) and implement corrective and preventive actions
• Troubleshoot issues related to match/merge processes, data quality rules, workflows, APIs, and integrations

What you need

• 5–9 years in software engineering
• SQL
• REST APIs
• Git
• PostgreSQL
• ServiceNow
• Informatica
• MBA or B.Sc or B.Tech or B.E. or BCA

Good to have

• AWS
• GCP
• Azure
• Root cause analysis
• ETL
• Linux

What you get