Delivery and Ops Executive - Learning

About the role

We are looking for a Delivery & Operations Executive – Learning to support the smooth and efficient delivery of training programs. The role will be responsible for managing day-to-day learning operations, coordinating learners and instructors, maintaining training data and schedules, supporting channel partners, and ensuring a seamless experience across the training lifecycle.

What you'll do

• Support the end-to-end administration of public and private training programs
• Coordinate training schedules, learner enrolments, and session logistics
• Manage learner communications, including training invitations, reminders, and course-
• Maintain accurate training records, schedules, and operational data in Salesforce
• Generate and maintain operational reports, dashboards, and documentation as required

What you need

• 3–6 yrs of experience
• Coordination
• Documentation
• Salesforce
• SOP writing
• Process improvement
• Channel sales
• BBA

Good to have

• CRM
• ServiceNow