Delivery Operations Executive

About the role

The Delivery & Operations role is responsible for overseeing the operational execution of College Connect programs, ensuring seamless coordination of course delivery across partner institutions. The role involves managing student data, supervising delivery operations, coordinating with multiple stakeholders, and ensuring that programs are executed efficiently while maintaining high operational standards.

What you'll do

• Oversee student data validation, onboarding processes, batch creation, and LMS data management , ensuring accuracy and compliance
• Monitor student engagement metrics such as attendance, learning progress, and assessment performance, and provide timely insights to stakeholders
• Act as the primary operational contact for delivery-related queries and coordinate with internal and external stakeholders including Trainers, SMEs, College SPOCs, HODs
• Plan and manage session scheduling, calendar coordination, delivery tracking, and feedback collection for ongoing programs
• Manage assessment operations and QBMS activities , including question bank management, assessment scheduling, and report generation

What you need

• Vendor management
• Process improvement
• CRM
• Project management
• Coordination
• Excel
• B.Tech or B.E. or BBA