Delivery Operations Manager L2

About the role

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.

What you'll do

• Responsible for supporting our business operations and sales analysis
• Driving BU initiatives across the entire spectrum of internal operations
• Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers
• Executing the above guidelines/strategies to better adherence to business processes
• Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes

What you need

• 10–18 yrs of experience
• Reporting
• MBA