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Deployment Engineer

ChargePoint·Bengaluru

Pay not stated1–3 yrsFull-time
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About the role

Deployment Engineer at ChargePoint. Handle Inbound calls & SMS Chat from customers and field technical representatives regarding station deployment and activation.

What you'll do

  • Handle Inbound calls & SMS Chat from customers and field technical representatives regarding station deployment and activation
  • Make Outbound calls to customers & assist them onboard to our platform, role entails managing end-to-end onboarding-to-activation journey for customers
  • Coordinate with internal teams and stakeholders to resolve missing or incomplete information on sales orders
  • Accurately document case details in the internal system for tracking and follow-up
  • Support a diverse B2B client base, including SMEs, third-party sellers, and large enterprises

What you need

  • 1–3 years in customer support & success
  • Voice process
  • Sales
  • Problem solving
  • BCA or MCA or B.Tech or B.E. or B.Sc

Good to have

  • Telecom

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