Dept.Manager - Network Security Operations Specialist (Firewall, F5 & Proxy) - BangaloreVOIS

About the role

We are seeking an experienced Network Security Operations professional to join the VNO-ESOC team supporting Heritage 3 Network Operations. This role is focused on delivering reliable, secure and efficient operational support across enterprise network security infrastructure, including firewalls, proxy platforms, load balancers, VMware environments and Cisco FMC.

What you'll do

• Incident, Problem and Service Request Management
• Troubleshoot and resolve incidents across firewall, proxy, load balancer, virtualisation and security management platforms within agreed service levels
• Investigate complex service-impacting issues across Cisco, F5, Clavister, Fortinet, NetGuard Firewalls, Symantec/Broadcom Blue Coat Proxy
• Manage L2 and L3 operational escalations including traffic flow analysis, routing issues, NAT issues, VPN connectivity problems, proxy access failures
• Maintain accurate incident records, root cause analysis, resolution details and closure documentation in line with ITIL practices

What you need

• 8–14 yrs of experience
• Network security
• Firewalls
• ITIL
• VMware
• Telecom
• Routing and switching
• Diploma or B.Tech or B.E. or B.Sc or BCA or Chartered Accountant

Good to have

• SIEM
• Cloud security
• Compliance
• Dashboarding
• TCP/IP
• CCNA