Deputy Director - Knowledge Management Content Lead

About the role

Overview The Deputy Director - Knowledge Management Content Lead is responsible for creating the strategy for Content Management Framework, Content Guidelines and Playbook, Content Migration, Content Acquisition and aligning all existing content inventory to standards defined by the KM COE Team.

What you'll do

• Work with the ESM COE, with the Portal team, Experience Excellence team, and the Reporting Analytics team to bring forward the right solutions for all PEP content
• Work closely with the PEP Comms team to arrive on agreements on content templates and governance
• Leading practices on simplifying content approach Set up a content creators communities of practice across all Pep
• Own and manage this community, with training, troubleshooting solutions and best practices
• Provide insights on various tools and technologies and techniques used in the industry Elicit, model, maintain

What you need

• 11–14 yrs of experience
• Translation
• HTML
• CSS
• Any graduate