Deputy Manager - Field Service Engineer - Mumbai

About the role

We are seeking a hands-on Deputy Field Service Manager to lead and execute commissioning, testing, and troubleshooting of SCADA and Substation Automation Systems across Pan-India projects. The role demands strong technical proficiency in SCADA software (PSO, EPAS, Zenon), industrial communication protocols, and protection/automation systems, along with the ability to manage site deliverables, customer expectations, and cross-functional coordination.

What you'll do

• Perform Site Acceptance Tests (SAT); prepare test procedures and reports
• Ensure compliance with utility standards, cybersecurity guidelines, and safety protocols
• Provide on-site training and knowledge transfer to customer teams
• Issue Resolution & Escalation Drive root cause analysis, corrective/preventive actions, and coordinate with engineering/R&D for complex issues

What you need

• 2–4 yrs of experience
• SCADA
• Safety management
• PLC
• Troubleshooting
• SAS
• TCP/IP
• B.Tech or B.E.

Good to have

• CCNA
• Site execution
• Root cause analysis