Deputy Manager - Outbound Logistics

About the role

To ensure sustainable reduction in Pre sales claim ratios and unclean POD % To monitor damages in vehicles , conduct root cause analysis, and implement preventive action plans. To verify Pre sales claims and share feed back with CCM/ Dealers for any abnormality To be able to segregate patterns in defects from random defects and share with respective plant teams for RCA/ PA

What you'll do

• Ensure sustainable reduction in Pre sales claim ratios and unclean POD %
• Monitor damages in vehicles , conduct root cause analysis, and implement preventive action plans
• Verify Pre sales claims and share feed back with CCM/ Dealers for any abnormality
• Conduct benchmark studies and improve current processes
• Conduct regular visits to dealers, RSOs, and yards to gather feedback and drive improvement initiatives

What you need

• Logistics
• Supply chain
• Vendor management
• Root cause analysis
• SOP writing
• Claims processing
• MBA or BBA

Good to have

• MIS reporting
• Power BI
• Qlik