Deputy Manager PQA

About the role

Responsible for Field/internal Customer Quality of Aggregate & Driveline. Handling field/warranty complaints, one of field concern, early mileage failure & PDI Concern. Field failure parts tracking & analysis in coordination with Product stakeholders for RCA & actions, effective interaction with internal customers/dealers

What you'll do

• Responsible for Field/internal Customer Quality of Aggregate & Driveline
• Handling field/warranty complaints, one of field concern, early mileage failure & PDI Concern
• Ensure timely closure of field failures with structured problem solving approach (QC story/G8D)
• Conduct Product & Process Audits of Assembly & Machine shop
• Responsible for all field concerns related CTQ audit, vehicle plant audits & Dock Audit of RFD aggregates

What you need

• 8–10 yrs of experience
• Root cause analysis
• MIS reporting
• B.Tech or B.E.