Deputy Manager

About the role

The purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. Closely monitor relevant data parameters (key SLA metrics such as run-rate etc.) to ensure timely updation and data management of such parameters

What you'll do

• Develop and lead accurate MIS Management & Reporting within the Service Line
• Interact and work closely with management, internal stakeholders & clients to prioritize business and information needs
• Develop and customize dashboards as per client requirements and establish frequency of reporting (weekly/ monthly/ quarterly)
• Develop and implement standardized MIS procedures across all business applications
• Ensure zero non-compliances on process audit on data security and compliance

What you need

• 5–8 yrs of experience
• MIS reporting
• Dashboarding
• Stakeholder management
• Talent management
• Performance management
• Any graduate