Deputy Manager WPA Pune

About the role

We are seeking an experienced HR Operations professional to lead Workforce Administration activities, drive operational excellence, enhance employee experience, and ensure high-quality service delivery within agreed service levels.

What you'll do

• Lead and support HR Operations team members in the delivery of workforce administration processes with a focus on quality, efficiency, and employee experience
• Provide guidance and expertise on HR operational transactions and administration activities across the employee lifecycle
• Ensure standard operating procedures are created, maintained, and regularly updated for all processes
• Manage workload and resource allocation to achieve agreed service level targets
• Implement and maintain a robust quality framework and support internal and external audit requirements

What you need

• 7–10 yrs of experience
• Operational risk
• Reporting
• HR operations
• Audit
• Compliance
• Learning and development
• Any graduate

Good to have

• SuccessFactors
• SOX
• Data privacy
• SOP writing