Desktop Support Engineer

CreditAccess Grameen·Bengaluru

Pay not stated2–3 yrsFull-time

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About the role

By maintaining consistent and quality communication both within the team and End users. The position is based at CreditAccess Grameen Limited, Regional Office in Bangalore and should be working closely with the internal IT team and All CAGL End Users & Vendors.

What you'll do

Ensure the 24/7/365 availability of all systems, applications, and infrastructure
Coordinate with Partners related to ILL & MPLS Links, Video Conferencing, updates, and develop processes and procedures that fulfil the support of secure systems
Installation, Configuring & Troubleshooting Operating System of Windows / Linux /Ubuntu / RHEL based operating systems
Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware issues on Desktops / Laptop / LAN / WiFi / Printer /Scanner and all IT…
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users’ laptops