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Desktop Support Engineer

Kyndryl Solutions·Mumbai

Pay not statedJunior levelFull-time
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About the role

I am actively seeking an opportunity that empowers me to take the lead and leverage my extensive experience to develop and implement an advanced framework, resulting in significant enhancements and advancements. Maintain load balancing on Relay and production server. This involves the installation, deployment, upgradation, and troubleshooting of various security agents such as BigFix, DLP, BitLocker, Symantec (SEPM), and Carbon Black App Control.

What you'll do

  • Maintain load balancing on Relay and production server
  • Preparing POA based on the test cases for patching Microsoft critical patches across 1.5Lac+ endpoints and 100+ windows servers every month
  • Handling internal & User communication during the ticket resolution
  • Support Related BigFix Software in HDFC Domain like IEM agent, IEM Controller & Target, etc. raised by HDFC User
  • Responsible for server capacity management for health issues, availability management and analyzing event logs

What you need

  • 1–3 years in it support & networking
  • Troubleshooting
  • Windows
  • Hardware
  • DLP
  • Test cases
  • Any graduate

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