Desktop Support Engineer

About the role

We are hiring for a full time Desktop S upport Engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction.

What you'll do

• Install, configure, monitor & maintain computer applications & networks
• Prioritize and manage the workflow along with resolving issues related to the network
• Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion
• Design computer systems to meet requirements of the organization or clients
• First point of contact for clients for issues concerning their computer systems and equipment

What you need

• 2–5 yrs of experience
• Windows
• Troubleshooting
• Linux
• Ticketing tools
• Zendesk
• Hardware
• B.Sc or B.Tech or B.E. or BCA or M.Sc or M.Tech or MCA

What you get

• ₹3 L–₹5 L a year