Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management

About the role

Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments.

What you'll do

• Assess client Asset Management Database (AMDB) design, structure, and data accuracy
• Establish and maintain asset data quality standards for DSS-managed devices
• Develop reconciliation processes to achieve and maintain a minimum asset accuracy target
• Identify, document, and govern standard and non-standard asset data attributes
• Perform ongoing validation of asset data integrity across all platforms

What you need

• Hardware
• Reconciliation
• ITIL
• Compliance
• B.Tech or B.E. or B.Sc or BCA