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Digital Community & Customer Engagement Specialist

AspenTech Pte. Ltd. (Singapore)·Pune

Pay not stated3–6 yrsFull-time

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About the role

Digital Customer Success provides structured, scalable Customer Success engagement for customers outside dedicated one-to-one coverage. The function combines customer intelligence, proactive risk identification, digital engagement and cross-functional coordination to help customers realise value and enable account teams to take timely, informed action.

What you'll do

  • Content planning and publishing: Maintain content calendars and coordinate the sourcing, review, scheduling and publishing of value-led posts, polls, events
  • Experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to…

What you need

  • 3–6 yrs of experience
  • CRM
  • Customer success
  • SOP writing
  • Communication
  • Product marketing
  • BBA

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