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Director, IT Vendor Management Office (VMO)

Foundever (Sitel)·India

Pay not stated12–22 yrsFull-time

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About the role

The Director of the IT Vendor Management Office (VMO) is a strategic commercial leader who both sets the direction of Foundever’s global IT vendor management capability and personally drives its execution.

What you'll do

  • VMO Operating Model & Governance
  • Set the standards. Establish consistent standards for vendor selection, onboarding, contracting, performance management, renewal, risk, and offboarding
  • Tiered governance. Run a tiered vendor-management framework — executive business reviews for strategic partners
  • Build the team. Develop a high-performing VMO team and strengthen vendor-management capability across IT, building cost transparency by vendor, category
  • Technology Spend & Portfolio Optimization

What you need

  • 12–22 yrs of experience
  • Vendor management
  • Procurement
  • Telecom
  • Performance management
  • Negotiation
  • M&A
  • MBA or B.Tech or B.E. or B.Com or BBA

Good to have

  • Supply chain
  • ITIL
  • SAP
  • Google Analytics
  • Operational risk

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