Director of Global Account Management - India

About the role

We are looking for a Director of Global Account Management to lead, scale, and inspire our team of 20+ account managers and 3 team managers globally through our next phase of hyper-growth. Because our platform offers immense expansion potential, we need a revenue-focused leader who thrives in technically advanced environments, is genuinely fascinated by the cybersecurity landscape, and brings a track record of selling or expanding technical products.

What you'll do

• Manage AM Leaders and the existing 20+ person account management team to aggressively expand accounts, unlock cross-sell opportunities
• Help AMs effectively translate complex platform capabilities into clear business value for technical buyers (CIOs, CISOs, IT Directors)
• Own global Net Revenue Retention (NRR) and expansion targets. Drive aggressive upsell, cross-sell, and platform adoption strategies within our existing customer base
• Define best practices, programs, standards, and processes, including account planning, ABM, pricing, and QBRs
• Partner directly with Product Marketing, Product Management, Alliances, and Professional Services to voice customer feedback, shape product roadmaps

What you need

• 8–14 yrs of experience
• Cross-selling
• Sales
• Product marketing
• Upselling
• Customer success
• Communication
• Any graduate