Director of Strategy & Operations

About the role

We’re looking for a Director of Strategy & Operations - a startup operator who can bring clarity and execution discipline to fast-growing teams, drive cross-functional alignment, and scale systems that actually work. You’ll sit at the intersection of strategy, ops, and product, leading key initiatives that move the business forward - from improving sales-to-onboarding flows to optimizing our care and claims operations.

What you'll do

• Build and Scale Core Systems
• Redesign workflows across Sales, Ops, and Care to remove friction and increase throughput
• Drive automation and tool adoption across teams to improve accuracy and turnaround times
• Create repeatable playbooks for key business processes as we scale from thousands to millions of covered lives
• Run company-wide programs that cut across business lines — from new product launches to cost optimization and customer experience initiatives

What you need

• 10–18 yrs of experience
• SQL
• Go-to-market
• Power BI
• Salesforce
• Excel
• Process improvement
• Any graduate

Good to have

• Lean