Director - Omnichannel Technology

About the role

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

What you'll do

• Partner with Dubai leadership to support the strategy, roadmap, and product lifecycle for the Omnichannel Technology domain
• Translate the agreed Omnichannel strategy and priorities into actionable delivery plans across customer experience platforms, digital commerce
• Manage resources, sequencing, dependencies, and delivery commitments to ensure resilient
• Drive the technical delivery and optimization of customer experience and engagement platforms
• Lead digital commerce: checkout flows, payment gateway integrations, and secure payments across brand delivery Tribes

What you need

• Salesforce
• SAP
• SAP HANA
• WMS
• POS
• LLMs
• Any graduate

Good to have

• CRM
• React Native
• Last-mile delivery
• ERP
• Oracle Fusion
• Portfolio management