Director, Product Experience & Design - India

About the role

Every organization now runs on identities, devices and, increasingly, AI agents. Someone has to decide who and what gets access to what, and keep it secure. For them, the experience is the product. When it is clear, a lean team runs what once took a stack of tools and a much larger staff. When it is not, people get locked out and risks go unseen.

What you'll do

• Trust and security in every flow: permissions, policies, sign-in, recovery and alerts, designed so admins act with confidence and employees stay secure without friction
• Measuring experience: a clear measure of user satisfaction that brings together NPS, product feedback, support and research, and the actions the team takes on it
• Research practice: discovery, usability testing and post-launch measurement that shape decisions before they are made and show what changed after

What you need

• 2–5 yrs of experience
• Prototyping
• Design systems
• Figma
• Usability testing
• Accessibility
• Lean
• Any graduate