Director, Software Engineering

About the role

The Virtual Expert Platform (VEP) is the AI engine that makes Intuit's assisted services vision real. VEP connects 100M+ customers to 15,000+ tax and bookkeeping professionals in real time — intelligently matching by expertise, availability, and performance across 650M customer conversations annually.

What you'll do

• Accountable for transforming foundational platform capabilities to be AI/Agentic ready
• Drive maturity, operational and engineering excellence across capabilities spaces
• Accelerate assisted services growth through optimal service margins to cost effectively scale
• Lead a team of ~90 engineers
• Craft a vision for the optimal team structure — hire, mentor, and foster career advancement to build a high-performance culture

What you need

• 18–30 yrs of experience
• Machine learning
• LLMs
• Employee engagement
• Bookkeeping
• B.Sc or B.Tech or B.E. or BCA or M.Sc or M.Tech or MCA

Good to have

• Compensation and benefits