Director, Travel Services

About the role

This person will report to the Senior Director of the India region and operate at the intersection of business, technology, and innovation. They will lead a large travel services team in India and partner closely with senior leadership across GOS and Navan to drive strategic, operational, and organizational improvements.

What you'll do

• Communicate relevant global business updates, context, priorities, and feedback to and from the team
• Partner closely with functional and site leaders globally to ensure service delivery, operating processes, and priorities are aligned with business objectives
• Lead and motivate the GOS organization to deliver an elevated experience for customers globally while developing measurable talent strategies and programs aligned with…
• Inspire, build, and coach a high-caliber leadership team, leading through trust, accountability, and strong execution
• Identify opportunities, build business cases, and implement process improvements using data-driven insights. Use analysis to drive efficiency, scalability

What you need

• 10–18 yrs of experience
• Customer service
• Communication
• Any graduate