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DISCO Desk Analyst- India

DISCO·Gurugram

Pay not stated1–4 yrsFull-time

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About the role

DISCO Desk Analyst- India at DISCO. The DISCO Desk Analyst provides assistance to end-users throughout the legal discovery process, troubleshoots technical issues.

What you'll do

  • They provide critical technical input to the engineering team to diagnose and address platform issues and prioritize enhancements to the product
  • Provides professional, quality service via phone, chat and email support while effectively de-escalating challenging client interactions

What you need

  • 1–4 yrs of experience
  • JIRA
  • Salesforce
  • Litigation
  • Any graduate

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