Dist Engr-AI Science

About the role

We are seeking a visionary Distinguished Engineer, AI Science to lead the technical strategy, research, and development of our next-generation AI architecture focused on Customer Base Management (CVM). As a Distinguished Engineer, you will be the foremost technical authority in the organization, driving the evolution from traditional machine learning to advanced Agentic, Predictive, and Prescriptive AI systems.

What you'll do

• Visionary Technical Leadership & AI Strategy
• Serve as the chief technical architect and visionary for all AI science initiatives related to Base Management, Customer Lifetime Value (CLTV), churn mitigation
• Define the multi-year roadmap for integrating Agentic AI (autonomous agents, LLM-driven decision engines) into our core base management platforms
• Bridge the gap between foundational AI research and enterprise-scale commercial impact, advising C-level executives on AI investments and technology bets
• Advanced AI Modeling & Agentic Architecture

What you need

• 12–22 yrs of experience
• Machine learning
• LLMs
• Python
• Deep learning
• MLOps
• NLP
• PhD

Good to have

• IPR
• AWS
• C++
• GCP
• Azure
• Product marketing