Distinguished, Software Engineer

WM Global Technology Services·Bengaluru

Pay not stated16–29 yrsFull-time

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About the role

Team is rightly balanced delivering critical business initiatives at the same time very focused on innovation, engineering and operational excellence. This team is responsible for building an enterprise-scale, AI-powered platform that transforms customer and operational signals into actionable insights to identify defects and improve customer experience.

What you'll do

As a Distinguished Engineer in the Agentic Care Tech domain, you’ll operate at the intersection of scale, complexity, and impact
Drive the technology vision and architecture for our Agentic Care Tech teams, including Self Serve, Agent Experience, Contact Centre as a Platform
Your leadership will enable world-class engineering solutions for hundreds of millions of customers across multiple countries and markets
Architect for Scale: Design and evolve the technical architecture for highly scalable microservices and modern frontend applications (React, Node.js, GraphQL, Java
Drive Cross-Domain Vision: Set and align architectural direction across Cart, Checkout, Promotions, Order Amends, and Platform