Domain Architect - Configuration Management

About the role

The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.

What you'll do

• Architect And Design Comprehensive Configuration Management Solutions Using Itil Principles And Tools Such As Bmc Remedy And Servicenow
• Train And Mentor Team Members On Configuration Management Best Practices And Itil Processes, Fostering A Knowledgeable Workforce And Mitigating Delivery Risks
• Gather And Analyze Client Specifications To Deliver Tailored Configuration Management Solutions
• Proficiency In Service Management Tools Such As Servicenow, Bmc Remedy, And Ca Service Desk

What you need

• ITIL
• ServiceNow
• Ticketing tools
• Any graduate