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Duty Manager

AccorHotel·Jaipur

Pay not stated3–6 yrsFull-time
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About the role

Sign media and supervise shift handover procedures Check billing instructions, monitor guest credit and act upon any discrepancies

What you'll do

  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Communicate with Front Office Manager on all matters regarding guest services & hotel operations

What you need

  • 3–6 yrs of experience
  • Guest service
  • Hospitality
  • Hotel management system
  • Front office
  • Complaint handling
  • Communication
  • Diploma

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