Duty Manager - AOCC&JCC

About the role

Oversee daily operations at the AOCC and JCC during shifts to ensure smooth functioning of airport systems, including flight operations, baggage handling, and passenger management. Monitor and coordinate real-time operational data to maintain high On-Time Performance (OTP), proactively addressing delays or disruptions.

What you'll do

• Oversee daily operations at the AOCC and JCC during shifts to ensure smooth functioning of airport systems, including flight operations, baggage handling
• Monitor and coordinate real-time operational data to maintain high On-Time Performance (OTP), proactively addressing delays or disruptions
• Oversee the allocation of airport resources such as check-in counters, boarding gates, parking stands, and conveyor belts to optimize asset utilization
• Manage Flight Information Display Systems (FIDS) to display real-time, accurate information for passengers and stakeholders
• Monitor and notify stakeholders of adverse weather warnings and implement Low Visibility Procedures (LVP) during weather disruptions to ensure safe operations

What you need

• 10–18 yrs of experience
• Coordination
• MIS reporting
• Reporting
• Process improvement
• Documentation
• Customer service
• BBA

Good to have

• Incident response
• Safety management
• Reconciliation