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Dynamics CRM Functional Associate (MB210/220/230/240)+PL400

ITC Worldwide·Delhi

Pay not stated5–9 yrsFull-time
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About the role

The D365 CE Techno‑Functional Consultant will play a key role in delivering end-to-end Microsoft Dynamics 365 Customer Engagement (CE) solutions , combining functional consulting expertise with hands-on technical capability. The role requires working closely with clients, stakeholders, and delivery teams to design, configure, develop, and implement scalable CRM solutions aligned with business processes.

What you'll do

  • Consulting & Requirements Gathering
  • Engage with business stakeholders to gather, analyze, and document requirements
  • Lead workshops, discovery sessions, and solution discussions
  • Translate business needs into functional specifications and technical designs 1
  • Solution Design & Architecture

What you need

  • 5–9 yrs of experience
  • CRM
  • JavaScript
  • REST APIs
  • TypeScript
  • C#
  • .NET
  • Any graduate

Good to have

  • Microsoft Dynamics
  • Azure
  • Power Automate
  • Power Apps
  • Power BI
  • Business analysis

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